At The Cool Hour we are committed to maintaining your privacy. If we make changes to this policy, we will notify you by updating this statement on our Website.

WHAT INFORMATION DO WE COLLECT?

We collect information from you when you register on our site, subscribe to our newsletter or fill out a form.

When registering on our site or sending an email through our contact form, as appropriate, you maybe asked to enter you name and e-mail address. You may, however, visit our site anonymously.

Like most websites, we use cookies to enhance your experience, gather general visitor information, and track visits to our website. Please refer to the ‘do we use cookies?’ section below for information about cookies and how we use them.

WHAT DO WE USE YOUR INFORMATION FOR?

The data we collect from you may be used in the following ways:

■ To personalize your experience with The Cool Hour;
your information helps us to better respond to your individual needs.

■ To improve our website;
we continually strive to improve our website based on the information and feedback we receive from you.

■ To improve customer service;
your information helps us to more effectively respond to your customer service requests and support needs.

■ To send periodic emails

The email address your provide may be used to send you information and updates pertaining to your request, as well as upcoming events and newsletters. If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

HOW DE WE PROTECT YOUR INFORMATION?

We implement a variety of security measures to maintain the safety of your personal information when you submit a request or place an order.

These security measures include: password protected directories and databases to safeguard your information.

DO WE USE COOKIES?

Yes (cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browsers and capture and remember certain information. We are a part of several affiliate advertising programs which may also employ the use of cookies. This means that if you click and / or make a purchase through certain links on this site or any social media platforms including and not limited to Twitter, Facebook and Pinterest, we may make a commission from that click and / or purchase.

DO WE DISCLOSE ANY INFORMATION TO OUTSIDE PARTIES?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information maybe provided to other parties for marketing, advertising, or other uses.

THIRD PARTY LINKS:

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

THIRD PARTY IMAGES & COPYRIGHT IMAGES

We do not claim ownership of any of the images on this website unless marked as so. They are the property of their rightful owners. We always link to the brand in question. Please contact us if you would like any image taken down and we will do so immediately.

CALIFORNIA ONLINE PRIVACY PROTECTION ACT COMPLIANCE:

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

CHILDRENS ONLINE PRIVACY PROTECT ACT COMPLIANCE:

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years in age or older.

CAN-SPAM COMPLIANCE:

We have taken the necessary steps to ensure that we are compliant with the CAN-SPAM Act of 2003 by never sending out misleading information.

ONLINE PRIVACY POLICY ONLY:

This online privacy policy applies only to information collected through our website and not to information collected offline.

YOUR CONSENT:

By using our site, you consent to our privacy policy.

CHANGES TO OUR PRIVACY POLICY:

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below. Policy changes will apply only to information collected after the date of the change.
Last modified on 01/02/2014.

CONTACTING US:

If there are any questions regarding this privacy policy you may contact us by sending an email to sarah @ the cool hour dot com or by using the contact form in the CONTACT section.

TRADEMARKS:

The Cool Hour, tch-logo-r-small, and all related names, logos, product and service names, designs and slogans are registered trademarks of The Cool Hour. Such marks cannot be used without the prior written permission of The Cool Hour. All other names, brands and marks are used for identification purposes only and are the trademarks of their respective owners. For more information on the registered trademarks of The Cool Hour, please contact us at the information noted above.