General Returns Information
As a marketplace connecting you with various fashion retailers, each store maintains its own unique shipping and returns policy. We encourage you to review the specific return guidelines for the retailer you are interested in purchasing from before making your purchase to ensure a smooth experience.
• Return Conditions
Each fashion retailer handles their own returns directly. You’ll find detailed return information on the retailer’s website, or you can reach out to the store’s customer service team for a more personalized assistance.
• Return Process
To return your purchase, please follow these simple steps: Locate the return details on the retailer’s website or connect with the retailer through their contact information. Carefully follow the retailer’s specific return instructions. Your refund or exchange will be processed according to the retailer’s established policy.
• More Information
While we don’t process returns directly, we’re here to support your shopping experience. We recommend keeping all purchase documentation until your return is complete. If you need help reaching a retailer about your return, our team is happy to assist.
Revolve
Shipping Policy
Revolve offers free 2–3 business day shipping on all U.S. orders via USPS or UPS. Expedited shipping is available for an additional fee, and most orders ship the next business day.
Returns Policy
Returns are accepted within 30 days of the delivery date. Items must be unworn, unwashed, and with original tags. U.S. returns are free when using the provided return label.
Shopbop
Shipping Policy
Shopbop offers free shipping worldwide. For U.S. orders, standard delivery is complimentary. Duties and taxes for international shipments may apply at checkout.
Returns Policy
Returns must be made within 30 days of the delivery date. Returns initiated within 15 days are free in the U.S.; after that, a $10 return shipping fee applies. Items must be in original condition with tags.
Saks Fifth Avenue
Shipping Policy
Saks offers standard, express, and same-day delivery options. Shipping is free on eligible orders based on promotional offers or loyalty status.
Returns Policy
Returns are accepted within 30 days of shipment. Items must be in original condition with tags attached. Online returns using the prepaid label incur a $9.95 fee unless otherwise stated.
Neiman Marcus
Shipping Policy
Free standard shipping is offered on many online purchases. Expedited and same-day delivery options are available at additional cost, with benefits for InCircle members.
Returns Policy
Returns are accepted within 30 days of purchase. Items must be in new condition with tags and proof of purchase. Some items such as fine jewelry or designer merchandise may have a 14-day window.
Bergdorf Goodman
Shipping Policy
Offers complimentary shipping on most domestic orders. Options for express or next-day delivery are available during checkout.
Returns Policy
Returns are accepted within 30 days. Apparel, shoes, and handbags may need to be returned within 14 days to be eligible for a refund. Returned items must be unused with tags.
Nordstrom
Shipping Policy
Nordstrom provides free standard shipping and free returns for most U.S. orders. Additional options such as expedited and same-day delivery are available for a fee.
Returns Policy
Returns are accepted without a specific time limit, but items should be returned promptly. Returns can be done by mail or in store using prepaid labels provided.
FWRD
Shipping Policy
FWRD offers free 2-day shipping on U.S. orders and free international express shipping on orders over $100. Overnight and same-day delivery options are available in select areas.
Returns Policy
Returns are accepted within 30 days of delivery. Items must be unused and in original packaging. Return shipping is free within the U.S. using the provided label.
SSENSE
Shipping Policy
SSENSE offers free shipping promotions on eligible orders to select countries including the U.S. and Canada. Delivery methods and timeframes vary based on location.
Returns Policy
Items may be returned within 30 days of the delivery date in original condition with tags. Free return shipping is available for select regions. Exchanges must be processed as new orders.
Anthropologie
Shipping Policy
Anthropologie offers standard, express, and overnight shipping options in the U.S. Free shipping promotions are occasionally available.
Returns Policy
Returns are accepted within 30 days for most items in new condition. Final-sale and certain home items may not be eligible. Online returns can be made by mail or in store.
Free People
Shipping Policy
Free People provides standard, express, and overnight shipping options for domestic and international orders. Free shipping may apply to qualified purchases.
Returns Policy
Returns are accepted within 30 days of the shipping date for most items. Items must be in original condition with tags. Return shipping labels are available through the website.
Urban Outfitters
Shipping Policy
Urban Outfitters offers free standard shipping for U.S. orders over a minimum threshold. Expedited and express delivery options are available during checkout.
Returns Policy
Returns are accepted within 30 days for most items. Items must be in original, unused condition with tags. Final-sale items are not eligible for return or exchange.
Mytheresa
Shipping Policy
Mytheresa ships globally via DHL and FedEx. U.S. orders over $400 receive free shipping. Orders are dispatched within one business day, and shipments are insured and tracked.
Returns Policy
Returns are free within 30 days when using the original carrier. Items must be in original condition with packaging. Final-sale, customized, and select categories are excluded.
Moda Operandi
Shipping Policy
Moda Operandi offers FedEx standard, second-day, and overnight shipping options within the U.S. International rates vary by region. Orders may be subject to duties and must ship to the billing address.
Returns Policy
Full-price items are returnable within 28 days, discounted and select items within 14 days. Items must be unused and returned with original packaging. Final-sale and some categories are ineligible.